Privacy Policy — Crain Ford of Little Rock
Effective date: August 27, 2026. Crain Ford of Little Rock is part of Crain Automotive Holdings, LLC (“Crain,” “we,” “us”).
Information We Collect
When you use this website, contact us, or do business with us, we may collect: contact details you provide (name, email, phone, address) through forms, phone calls, or chat; information about vehicles you own or are interested in; records of your transactions and service history with us; and information collected automatically when you browse (device and browser details, pages viewed, and identifiers set by cookies and similar technologies used for analytics and advertising). If you apply for financing, that application is handled under federal financial-privacy law and covered by a separate privacy notice provided with your application.
How We Use It
To respond to your inquiries and provide quotes; to complete sales, financing, and service transactions; to send service reminders, recall notices, and marketing communications; to advertise our vehicles and services, including interest-based advertising; and to operate, analyze, and improve our websites and business.
How We Share It
With service providers that operate our business on our behalf (website, customer-relationship, analytics, and advertising platforms); with financing sources when you apply for credit; with vehicle manufacturers in connection with their programs (warranty, recalls, incentives); and where required by law. We do not sell your personal information for money.
Cookies and Advertsing
Our sites use analytics tools and advertising pixels (such as those provided by Google and Meta) that set cookies to measure site usage and show you relevant ads. You can limit these through your browser’s cookie controls and the opt-out tools those platforms provide; our sites also respect applicable browser privacy signals.
Your Choices
You may opt out of marketing email (unsubscribe link) and text messages (reply STOP) at any time. You may contact us to review, correct, or request deletion of the contact information we hold about you, and we will honor reasonable requests consistent with our legal and record-keeping obligations.
Children
Our websites are not directed to children and we do not knowingly collect information from anyone under 16.
Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information.
Changes
We will post any updates to this policy on this page with a new effective date.
Contact Us
Crain Ford of Little Rock, 4601 Colonel Glenn Plaza Drive, Little Rock, AR 72210, 501-438-0556 — or privacy@crainteam.net.
This site is being monitored by one or more third-party software(s), and may capture information about your visit. You may opt-out from the data collection on your visit through a universal consumer options page located at http://collectionoptoutservices.com.
*Crain Ford of Little Rock does not share/buy/sell mobile opt-in consent with third parties for marketing purposes.
Terms and Conditions
By providing a telephone number, you agree to receive informational messages (appointment reminders, account notifications, etc.) from Crain Ford of Little Rock. Message frequency varies. Message and data rates may apply. For help, call us at 501-438-0556. You can opt out at any time by replying STOP.
We work with FordDirect to provide us with advertising and related services, and analytics. This includes, but is not limited to, the deployment of tracking technologies on our properties that collect and provide information about you to FordDirect or our provision of your name, email address, and other contact details to FordDirect, including for advertising and related services and analytics. To the extent we disclose information to FordDirect, FordDirect may use that information in accordance with its own privacy statement. For details on FordDirect’s data practices, see FordDirect Privacy Statement
