Collision repair is a specialized service. It involves completely restoring a vehicle that’s been involved in an accident. A vehicle that’s been restored will be in the same condition as it was when it was originally purchased. This type of repair requires specialist training and equipment. As your Ford dealer in Little Rock, AR, we can provide quality repair for you. This is the procedure we will use to restore a car.
Schedule a Repair
This part of the process can vary depending on where you or
your insurance are arranging the repair. Either you or your insurance company
will contact us to schedule the repair.
Visual Inspection
Once your Ford has arrived at any of our three repair
centers, one of our expert technicians will perform a visual inspection of your
car. This inspection is videoed and thoroughly documented. This inspection will
reveal the extent of the damage. The report will be used to produce the repair
plan.
Check-In
While the inspection is underway, our customer service team
will check your car in. If your insurance is handling the repair, we’ll ask you
for their details. Different insurance companies have different procedures, and
we will work with your insurance to expedite the proceedings. If you would like
a lift home, or you would like to rent a car, we can also help you with this.
Disassembly
Our skilled technicians will disassemble your Ford by
removing any damaged parts. Removing these parts will allow our technicians to
check the underlying structure for any signs of damage. Your insurance company
may also send one of their representatives to examine the damage.
Notification
Once we’ve confirmed the full extent of the damage, we’ll
prepare a quote for the repairs. We will also send a copy to your insurance
company if they arrange the repairs. Once we receive confirmation from either
you or your insurance company, that we can proceed, we’ll begin the repair
process.
Repairs
All our technicians are Ford-trained, which makes them experts
in repairing any Ford vehicle. We only use genuine Ford parts in all repairs to
ensure the highest standard of quality. In addition, we have the most
up-to-date technology available to ensure that all repairs meet Ford’s
high-quality standards.
Quality Control
Once the repairs are complete, our quality control team will
reexamine your car. They will check the repairs have been completed according
to the standards set by Ford.
Collection
We’ll let you know that your car is ready for collection. Once you’ve confirmed that you’re happy with the repairs, you’ll drive off in a perfectly restored car.
If you need any repairs to your Ford, call the experts at Crain Ford of Little Rock.
Image via Ford.
